Privacy Policy

This Privacy Policy describes how Zannove (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Zannove.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our terms, and protect or defend our Services, rights, and users.

What Personal Information Do We Collect?

The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly From You

The information you provide directly may include:

• Basic contact information, including name, address, phone number, and email address.

• Order information, including billing and shipping addresses, payment confirmation, and contact details.

• Account information, including username, password, and security details.

• Shopping information, including items viewed, added to your cart, or saved.

• Customer support information, including messages and communications with us.

Certain features may require you to provide personal information. If you choose not to provide such information, you may not be able to access certain features.

Information We Collect Through Cookies

We automatically collect certain data regarding your interaction with the Services ("Usage Data"). This may include device information, browser type, IP address, and browsing behavior through cookies and similar technologies.

Information We Obtain From Third Parties

We may obtain information from third parties, such as:

• Service providers such as Shopify that support our store.

• Payment processors that securely handle transactions.

• Analytics and advertising partners that use tracking technologies.

We are not responsible for the accuracy or privacy practices of third-party services.

How We Use Your Personal Information

• Providing Services: Processing orders, payments, shipping, and account management.

• Marketing: Sending promotional emails, SMS messages, and advertisements.

• Security: Detecting fraud and protecting users.

• Communication: Providing customer support.

Cookies

We use cookies to improve functionality and enhance the user experience. Learn more at https://www.shopify.com/legal/cookies.

Sharing Personal Information

We may share your information with trusted partners to operate our business and provide services.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from minors.

Contact

If you have any questions about this Privacy Policy, please contact us at info@zannove.com.